Refund Policy and Terms

Refund Policy

At Happy Nails and Spa, customer satisfaction is our highest priority. However, we do not issue refunds for services once they have been rendered.

Once payment has been made and you have left the salon, it signifies your acceptance of the services provided and agreement to our policies. If you have any concerns during your appointment, we encourage you to bring them to your technician’s attention immediately. Should the technician be unable to address your concerns, please notify management promptly. We are dedicated to addressing any issues on-site to ensure you leave fully satisfied.

We kindly ask that any dissatisfaction or concerns be communicated before exiting the salon. Our team will make every effort to resolve the matter promptly.

Thank you for your cooperation and understanding.

Service Guarantees

We provide a 48-hour guarantee for enhancements and gel polish manicures. Should you notice any issues or require adjustments, please contact us within this timeframe. Repair appointments must be scheduled within five days of your original service date.

Repairs requested after the 48-hour guarantee period or resulting from accidental damage may incur additional charges. Traditional polish services are not covered by this guarantee.

*Please note that clients are responsible for any damages caused by negligence or mishandling.*

Service Guarantees

We provide a 48-hour guarantee for enhancements and gel polish manicures. Should you notice any issues or require adjustments, please contact us within this timeframe. Repair appointments must be scheduled within five days of your original service date.

Repairs requested after the 48-hour guarantee period or resulting from accidental damage may incur additional charges. Traditional polish services are not covered by this guarantee.

*Please note that clients are responsible for any damages caused by negligence or mishandling.*

Terms and Conditions

By choosing our services at Happy Nails and Spa, you agree to the following terms:

- Satisfaction Policy: We aim to deliver exceptional services. If you are dissatisfied, please inform our team before leaving the salon.

- Right to Refuse Service: We reserve the right to deny service to anyone displaying contagious conditions, open wounds, or inappropriate behavior.

- Payment Policy: Full payment is required at the time of service. Once payment is made and you leave the premises, it confirms your satisfaction with the service.

- Appointments and Cancellations: Please arrive on time. For cancellations or rescheduling, provide at least 24 hours' notice.

- Late Arrivals: Arrivals exceeding 10 minutes past the scheduled time may result in a

- Health and Safety: Notify us of any allergies or medical conditions before your service to ensure your safety.

- Ingrown Nail Services: While we offer ingrown nail assistance, please be aware we are not certified podiatrists. Opting for this service is at your own risk, and we are not liable for potential complications like infections or discomfort. For serious concerns, we advise consulting a medical professional.

- Personal Belongings: The salon is not liable for lost or damaged personal items during your visit.

- Children Policy: Children under 10 must remain supervised or be cared for off-site.

- Cell Phone Usage: Please keep cell phone use respectful and consider hands-free devices.

- Gift Cards: Gift cards are non-refundable and function as cash.

- Policy Updates: We reserve the right to amend these terms at any time.

- Management Authority: Any situations not explicitly outlined here will be addressed at management’s discretion.

By visiting Happy Nails and Spa, you accept these terms and conditions. We greatly appreciate your trust and look forward to providing excellent service.